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It cannot be the name that you used to register or exceed two consecutivecharacters from that name. If you have forgotten your SAS Profile password, then followthese steps:1Use the My Profile page to update your SAS profile password:: Your password must meet the following criteria:a. In all cases, your password is the same as your SASprofile password. When promptedAppendix 164 General Supportto save your work, select Local Computer instead of SAS Servers and thenselect the appropriate local directory.General SupportWhat should I do if I forget my password?You need to use a password to log on to SAS OnDemand for Academics or toconnect to the SAS server (SAS Cloud) when prompted by SAS OnDemand forAcademics: Enterprise Guide. Instead, save any work to a local folder. See details for more information.”In this case, it is likely that you were trying to create a folder on the SAS server.This behavior is not currently supported because it is not possible to save yourwork on the SAS server.

The SAS server has been configured to support only software clientapplications associated with SAS OnDemand for Academics.I received an error message when trying to create a folder on the SAS server.What is wrong?You might receive an error message such as this:“A call to the metadata repository failed. There is no limit.Can I use the SAS server with other SAS software that I have licensed?No. If you have uploaded a SAS data set that uses mixed or uppercase letters,then rename the SAS data set to use all lowercase letters (with no spaces in thename) and then upload the SAS data set again.Is there a limit to the number of times I can submit SAS jobs to the SAS server?No. Our hosted servers use UNIX they do not recognize mixed or uppercaseletters. What is wrong?Make sure that the SAS data set that you uploaded is named using all lowercaseletters.